Terms & Conditions

Conditions of Use

We do not accept orders and payments from members of the public or those outside the trade. we are happy to direct you to our retailers in your area.

Paper Romance delivery and schedules
Paper Romance endeavours, but does not guarantee, to despatch orders within 3 working days [Monday to Friday] of receipt if: – Accounts are clear of outstanding payments or, – we are in receipt of proforma payments in advance
We use a standard 48-hour courier service for delivery. We do not accept responsibility for late delivery by our courier service. This is a third-party organisation for which we cannot dictate circumstances that are outside of our control.
Paper Romance is not liable to you or any third party for any direct or indirect loss or damage, or for any loss of profit, revenue, business or administrative time due to any late delivery.

Payments and costs
– Orders under £50 incur a £4 surcharge
– Orders under £150 incur a delivery charge of £6 for the UK and £20 to the Republic of Ireland
– Orders over £150 are carriage paid
– Payment terms on account are strictly 30 days

Paper Romance reserves the right to suspend any orders if payment for prior orders are not settled within terms.
Overdue accounts may additionally incur an administration charge and/or interest, calculated daily at a rate 8% above the Bank oif England base rate.
Consistent late payment may lead to a complete suspension of the client account and a withdrawal of all credit facilities.
All goods remain the property of Paper Romance until they are paid for in full.
Any damage or errors on orders must be reported within 4 days of order receipt.
VAT is payable on all goods and services where applicable.

Colours and the appearance of images may vary slightly from the way they appear on the screen or in the catalogue.
Product sizes and colours can also vary slightly with each production run.

Images and designs used on the Paper Romance website are the property of Paper Romance and/or their respective copyright owners.
You must not use, reproduce, modify or distribute our images or any part of those images in any manner whatsoever without our, or the copyright owners’, permission.
Paper Romance are happy to support customers’ on-line stores but please let us know if you wish to use the images.
Price and availability of stock are subject to change without notice.

Your account is operated by you and only used by us for use within Paper Romance. No information will ever be sold on to a third party.
We may use your email address to inform you of new updates on our ranges.
Credit card information you provide is only used for the transaction you carry-out, and not kept.
Paper Romance use a leading independent UK-based online payment company, providing simple, easy to use, online payment services to small and medium size online businesses.

Paper Romance can be contacted at

Email: enquiries @ paper-romance.com

Telephone: +44 [0]7970 972916


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